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  • I've been going to Pei Wei for quite some time at the location in Orange County, no problems. Until tonight, I experienced the worst service at the Phoenix location. Your food may be good, but your service needs a lot of work. I put in an order on the web and you guys completely forgot about me. I never got an apology or moment of concern regarding my order. I had to wait for you to re-cook my meal which was supposed to be done 25 minutes ago. Your service sucks and I never should had paid full price for my meal. If I wasn't in such a hurry to go to dance (which I missed anyway because i had to wait an extra 25 minutes) I honestly would have complained in person. Sure I'll give you another shot, but If it happens again, don't expect me to give you any time of day or my business. I will go elsewhere.
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