Showed up at about 6:45p, the place was full with the exception of a couple of tables. The sign asked for us to wait to be seated so we did just that. The server behind the counter looked at us and that was it. In the 5-10 min wait by the door, another lady behind the counter further down made eye contact a couple of times so I smiled at her. All the while we are watching the server go between bussing tables and delivering food and drinks. The service didn't look too sanitary between grabbing dirty glasses and plates then handling plates she delivered. So we decided to leave. I was expecting a wait after reading the reviews, however I just can't get past the level of cleanliness.