I need to update this review. Following my comments here on Yelp, I was not only contacted by the owner of the shop, but the district manager. They invited me back in to earn my business back. One thing I have never received from a Yelp review, was multiple people trying to fix the issue. I went back in and was treated more than fairly. They described to me that they were doing everything they could to rectify the issue. For that, I applaud them and give this location, 5 stars. The reason for only 4 star review, is that the company themselves has a glitch in their online reservation program. Apparently it only updates once a day and does not see updates. Shame on them. But for this location, they went out of their way to make things right and that is hard to find. I not only will continue to use this location, I recommend them. They do care for their customers. Cheers!