We found a large cement donkey statue here. Something I've been searching for forever. We weren't able to take it home right away, so they tagged it as 'sold' and kept it on their lot for over a month. The day I finally picked it up, they loaded it gently in my vehicle with spare rug scraps for safe travel. I was happy to find a smaller statue but it had some flaws, in which they promptly fixed for me, and I bought that as well. Yes this place is expensive, but they seem to run sales a lot. The furniture is really neat too if you're into rustic or medieval looks...and an item can be made custom to the size you want. But again, cha-ching.
I read other reviews on here about ordering mishaps so I don't know if I'd chance a catalog order...especially if I had a deadline. Plus, I personally like to see and touch the thing I'm actually buying anyway. All in all, I am pleased though. The ladies are nice, and I come in once in awhile to scope out new inventory, because at the very least...it's a great place to kill an hour to explore for ideas.