Wow!! What customer service!!!
Ok, so I consider myself rather PC savvy for most things considered. I've built a few computers from scratch & repaired used laptops successfully.
However, this recent used laptop I bought from Craigslist was giving me some issues probably because of Samsung's default settings when I swapped out the HDD for a Samsung 850 Evo SSD.
Everything was going fine all except my final step of doing a full system image onto an external drive via USB 3.0. I couldn't figure out the solution & for the first time I actually called a PC specialist. Due to time constraints, I was unable to meet with Maui tonight & he could tell on our phone conversation that I knew my stuff. He offered some helpful insight & followed up with me later on in the evening to see if I was successful.
I am glad to see their are individual business owners that genuinely care for others & provide true customer support without trying to take all your money. Maui, is not only helpful but also has genuine fundamental in depth knowledge of Windows OS.
Thank you sir,
Harry
P.S.
Here is a photo of my custom built rig by myself. I'm showing you this to prove that I do have PC competence & for myself to give a positive review for another PC specialist is a rarity.