I am very impressed with the security they hire for events, went last night to Sublime with Rome and had interactions with a few guards who were extremely friendly and seemed like they actually liked their jobs. I've been to my fair share of concerts and usually security is a nightmare with total jerks. The sound was great, we were in seats to begin with and could see perfectly, but ended up in the pit area before the night was over and that was awesome too. Restrooms are actually large enough I never had to wait in a line. The only real complaint I have is the carpeting in the arena. Maybe should replace that sticky gross mess with hard flooring of some sort? Kind of gross to stick to the floor as you are walking to/from your seat.