I had a simple but pleasurable experience here today. They took me in as a walk in and I was seated right away and greeted a few minutes later by my technician. I believe my lady's name was Hon. There wasn't much chit chat but I'm okay with that. I showed her a picture of the shape I wanted and chose a blackish blue gel top coat. My nails turned out very nice. The down side was that the chairs aren't very comfortable to sit in as you have to sit towards the edge to be close enough to the table. Other than that the prices were reasonable and it's a great location as you're already there doing something. I would return here.