Placed an order just after 7p and said would be delivered at 8:05p. First they call me to tell me they don't have the soda I ordered and they will give me a store credit for the cost. (A store credit?). I know I will never see that so let them substitute. My order is done and he is just leaving. Driver calls 15 minutes later completely lost. He's not sure how to use the GPS. 35 minutes later I still don't have food and don't want cold pizza. I call and speak to the Manager. He says he will give me a store credit? What? I haven't eaten the food!!!!! You can't give me a credit card credit for food I don't have and haven't eaten? Shocked. He says that he cannot help me and will have the general manager call me tomorrow. How likely is that? Probably never. Lost a good customer. I do take out there about once a week. Still dumbfounded by the lack of a credit card credit for my order that I didn't get or eat.