Very disappointed! After my first time on Queens st, I was expecting the same thing but was totally wrong. My burrito was warm, from the rice, chicken, veggies. I asked him to put more toppings because the one downtown packed it on, and his excuse was it would be hard to wrap. Very disappointed! Staff was kinda disoriented, place is clean though. For almost $8/ burrito I'll go back downtown or save my money for something warm and fresh next time.