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  • Do not rent a car from here, worst experience ever. I'm normally not one to write reviews but thought it was necessary to voice my opinion about this place. I recently got into a car accident and was using this company for my replacement. First of all they told me they would pick me up at the repair center for my convenience. I thought that was awesome, however, when the day came I called them literally 20 times and no one answered nor did anyone pick me up. I had to have someone from the repair center drive me there... how embarrassing. On top of that when I got there, the whole front staff was extremely unprofessional. I'm not one that has high expectations or anything but at least don't talk about customers in front of me as they leave. On top of that they informed me that if I brought the car back without gas they would fill it up and charge my card but if I returned it with gas they wouldn't charge me anything. I left with the car and returned it to my repair center as discussed when my car was done- with a full tank of gas. 1 week later they charged me $45 for gas. I assumed this was a mistake so called and spoke with George who said he would submit a request to have it credited back to my card but that it goes through corporate so would take a month or so. Really? Never heard of such a thing. But I was grateful and left it at that. One month later... still no credit. Called and spoke with Danny, who said he would have someone who could help call me back as soon as possible. One week later... still no call. I've given up at this point but talk about overall bad experience. And apparently there is never a manager in the store because I called a few other times and he "wasn't there." Trust me.. Use a different rental company.
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