Horrible, horrible company. A one star rating even too much. This company was assigned to me through the First American Home warranty program, and I will not be renewing that either after this experience. Got stood up not once, not twice, but THREE seperate times on three seperate days. No call, no show. I have over two hours of talk time with these people promising to send someone out asap to fix the air conditioning, and no one ever showed up until the 4th day. They don't schedule appointments, they schedule you by the DAY, requiring you to sit at home and wait for them to show up. Byfar, one of the top five worst companies I had ever dealt with. Good luck to those being forced to deal with these clowns.