This had to be the worst newspaper in the world. I have never dealt with such complete incompetence from a company.
I had the paper delivered for a few months. They don't call you or stop the paper, they just keep billing you for a few weeks. Then they stop the paper. Then they call you for what is a account status call. Then you tell them, yes, I received a bill & I didn't pay it & I was waiting for an updated bill. And then you ask them how much you owe & they tell you they can't tell you that & to call their 800 (aka overseas) number.
You call the overseas number & get a person who also can't answer any questions including what country are you in?
I decided to email the company because I wanted some correspondence on paper since I was dealing with a pack of morons. Oh, that was just another layer or idiots. They email me telling me that I have to call their 800 number.
What happens next? I get an email stating I owe them XX dollars until XX date. I tell them I haven't rec'd the paper in weeks & have to restate this. I get another email the next day replying with the current amount I owe & it has gone up because it's now including the past 24 hours that have gone by since my original email. A different person replies to each email.
Then what happens? I get a paper delivered to me!
Now I call them & of course their whole phone systems is out.
FINALLY I get an email stating my account is closed.
Email is answered in the US & the 800 number is the Phllippines if that helps out anyone else daring to subscribe.
I also previously left a message for some female supervisor in the Charlotte office & never got a return call.
You can't even look up your bill online - it does show you how much you have paid though. A half-assed online site at best to go with the rest of their organization.