Very underwhelming. We went through the drive thru since we had our animals with us. We ordered 2 drinks. A large iced dirty chai and a medium dirty chai. When he brought our coffees to the window the iced chai was definitely a medium. We asked if this was their large and he assured us it was. The drink was still warm on the bottom and melted the ice VERY quick. So it ended up being a luke warm chai. We went back to the ordering board to check sizes and there was a 20oz size drink which is what we paid for. The drink wasn't very good though for me to want to go get a larger size. Looking in the window the place looked super awesome inside. Wish the service and quality of the drink were good enough to want to return.