Compared to the other Starbucks around town this ones probably the worst, I know it's 100 degrees outside but when I order my Americano hot, I kinda expect it to be hot, last couple of times it's been cool like they iced it then noticed oops it's suppose to be hot, then strained and put into cup. Granted it's better than 7-11 coffee but When I go to Starbucks I expect better.