Here I am two years later trading in my 2008 550i for a 2011 550i and the process was as smooth as butter. My husband picked out the car he thought I would approve of and so when I arrived on the lot, I just checked it out, gave it a test drive and signed on the dotted line. I was back at work 90 minutes later.
I love buying from BMW and will continue to do so. Ask for their sales specialist, "The Count" (real name Stefan Neamtu)