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  • I guess they don't call them Dicks for nothing? Went in looking to buy a pair of running shoes. A guy helped me try on a few pair. Claimed that I was "rolling in" and had me try on these more expensive shoes that would "correct" my roll in. None of them felt right, they all felt weird but he told me that was just because I needed to get use to them. There was a pair of shoes, non-correcting new balance shoes for $69.99. They felt great but he said they wouldn't be the right shoe for me. So I left and the next day I asked an actual doctor who said I wasn't rolling in at all and that in fact, I used a bit too much of my outside foot and that the last thing I needed was correcting for roll in. He couldn't believe that anyone would think I was rolling in. So I went back to Dicks to get the New Balance shoes that were $69.99 The girl at the register rings them up and bam, $79.99 I told her that just the day before they were $69.99 and that it wasn't even a sale. She calls back to the shoe department and says "There is a gentlemen that thinks this shoe is $69.00, I'm showing it at $79.99... Yes? Okay" so she looks at me "Yes sir, they are $79.99" I told her flat out their customer service sucked and walked out the door. Be careful with your money here, especially buying shoes where they are obviously just trying to upsale and either don't know or lie about what kind of shoe you need, they won't honor their word and even how the associates treat customers is very sub-par. I will never purchase another thing from this store again. Think twice before taking their advice and do your own research or go some where else.
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