I've gone to Ana's about 3-5 times and basically always get a pedicure and shellac mani.
I'm so sorry because I can't remember names to save my life but the same girl has always done my pedicure- she is younger and wears glasses, pretty. She always does an amazing job and OMG her leg and foot massages...seriously hands of a god! Lol the first time I went I was getting a migraine and her foot massage made it disappear which is next to impossible for me.
The same woman has also always done my mani! Can't remember her name but is a little older and doesn't wear glasses. She is amazing and a total perfectionist when it comes to your cuticles and the polish or shellac. I have nice long nails in my own and she always says she loves my nails because she doesn't have to shape for days and they aren't bitten down. I find nail techs never notice I take care of them and have nice nails- they always want to fix them...she in the other hand acknowledges it which is so sweet!
I've never had an issue booking with Ana either. I mean I've gotten the answering machine but Ana always calls back within 30-40 mins at the latest. I book the day off (call at 11 and come in for 4,5 or 6). She is always accommodating. Sometimes I wait 10-20 mins past my appt time but I know when I get my nails done that people are late before me, they say they want a mani and end up getting acrylic, someone messes up their nails and they have to be fixed ect. I understand that stuff so I don't care. If you want a place that is 100% always on time then to to a high end spa- not a nail salon- a spa and pay $70 for a shellac mani. I've worked in those spas and when a client is late and we are booked back to back, they miss out in the extras that take more time or whatever to keep everyone on time or a manager has to step in and do some nails.
Ana's is great and all her ladies are amazing and do a great job. Ana knows they speak their native language but she tries to always speak to her client and include all the clients in on the conversation. She does well and deserves all her great clients :) price is on point as well for what you have- my shellac lasts 15 days and so does my pedi...pretty good id say!