Not only was my vehicle towed for no explicable reason, but attaining it was an extremely frustrating situation. Their website states that they are open DAILY from 8 am to 6:30 pm. Upon calling them, the rude woman on the telephone told me that they had indeed closed at 12 pm that day, but for an extra 40$ fee they could have a driver come release my vehicle to me in no less than 45 mins. Let's just say I've been waiting for over 2 hours, have called them several times and have still not gotten my vehicle. I'm extremely dissatisfied with their poor customer service and value for the time of others.