Stepped in here a couple of days ago. Reason for the visit was simple, full service copies. The person behind the counter was great, very patient, and efficient. I stress patient because she was handling my needs a well as ringing other customers in between. My issue...where's her back up?
Got $50 in copies and when it was time to pay I asked for the discount I get through my corporate office. That's when she dropped the bomb on me. They didn't have me on file. Then I realized that I was at the wrong office supply store. Meant to go to Office Max where I get a huge discount and came here on accident. I swear Staples, Office Depot, and Office Max all start to look the same. The cashier must have felt bad for me and offered a 20% since I got a lot of copies. This is what I call great service. See, doesn't hurt to ask.
Overall, giving Office Depot 4 stars just for the service. However, I probably will not come here as often since my discounts are through Office Max.