I have had nothing but the best experiences with this location. First of all, when I have packages delivered here, they not only check the system but personally go verify that my package is on their shelf which is very nice. I travel for work and have to have all my packages sent here instead of my house. FedEx wasn't able to find a very important package and I got the run around from someone at the headquarters. I called this location back and explained that my package was lost. They looked on their shelf and it wasn't there. The employee, Brenda, who was VERY helpful, said she would have her manager look into it and call me back when he was off another call. The manager personally called my cell less than an hour later and tracked down my package at another location. I highly recommend them for any printing and packaging needs. I've had good experiences here all around. And its 24 HOURS 7 DAYS A WEEK! Very convenient.