| rev:text
| - I used to love Cork, and I've wanted to continue to love it, but the last vew visits have demonstrated a massive decline in the level of service.
I've been probably 6 or 8 times in the past year, and only half the time did we receive the quality of service that I felt thier price point warranted.
Most recently, I took a new friend there for brunch for the first time. By the end of the meal we were both in a terrible mood, our waitress had sucked so bad. Examples:
* After sitting down, it took the waitress a full 15 minutes before taking our order. It took another full half hour for the food to arrive! Yes, they were busy, but there were empty tables too. Other people who arrived after us had their orders taken quickly (they had the best waiter there) and were already paying thier tab & leaving at the time our food arrived.
* My date had to ask 3 times for cream & sweetener for his coffee: it finally arrived 15 minutes later. When the coffee was cold. (Glad I drink mine black!)
* Our food arrived cold.
* He ordered wheat toast w/his meal. The waitress didn't bring the toast until he was nearly done eating, and when plopping it down - white toast - simply stated "We're out of wheat", then split.
* I ordered a biscuit w/my meal. It was tooth-breakingly hard, like a hockey puck.
* The waiters typically offer freshly ground pepper; this waitress did not. In fact she brought no condiments at all to the table - no butter, jelly, nothing.. When we asked for salt and pepper, she simply plopped a salt shaker - no pepper - on the table and hurried away.
Because I have been there many times and the manager recognizes me, I spoke to him about the service. Before I could even say much of anything; he immediately launched into, "I know the service could have been better, we're having an off day, a few people called in sick, we're short-handed, blah blah blah" It was all a big whine of excuses. You know what, their being shortstaffed didn't cause our waitress to be shitty, her attitude did. And if they were truly shorthanded then why wasn't his lazy ass helping out? All I saw him doing through our entire meal-ordeal was leaning on the bar & yukking it up w/other workers who also didn't seem to have much to do.
Thankfully, most of their food continues to be delicious, that's a plus. And if you get their very best waiter (wish I remembered his name; he's worked there since day 1), then it's an awesome dining experience.
I live walking distance, so I'll likely return at some point, but for folks who live a ways away, might as well steer clear.
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