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| - The food was excellent! The service was NOT.
I had a Groupon for the Mt Lebanon location of Luma and as it was expiring, we decided to try it out. I strongly urge you to make reservations at Luma.
Honestly, it really felt like the people at Luma felt like they were doing US a favor by dining there so if I go back, I will never do so without a reservation. We called at noon on Friday for our reservation and were able to get one for 6:45 that same night.
The hostess is probably a very nice girl, but she could benefit from a little more training. When she gave me the reservation, she siad, "well, we are not going to be able to put you anywhere but out on the patio." it was POURING rain that day, so I was like, "Um, not thank you," and only then did she say, "Its enclosed." So that was ok.
The interior of Luma was surprisingly hip and had cool lighting effects. I would definetly go here on a date--but what was also surprising was despite how hip and cool Luma is inside, the average age of the clientele (at least that night) was 55+. And families.
We were led out onto the fully enclosed patio. Sparsely decorated but I've got to say it was kind of cool to be out there on a very rainy day bc it was like sitting under and umbrella, I love rain.
Heres what really sucked: We were seated directly under an outdoor heater. My contacts were drying out and sticking to my eyes. It was SO WARM. There were several empty tables but when I asked to be moved, the hostess said that wasn't an option. WHAT. THE.FUCK. So we suffered, and I put my glasses on. But that really really sucked. The hostess also said the heater couldn't be turned down, but when she went inside we turned it down ourselves.
Our waitress took FOREVER to come to our tabel btu the 3 times she stopped by she was very nice.
FOOD:
I had the stuffed salmon, and it was spectacular. My friend had the crab cakes, and I heard they were also spectactular, but he was not sharing.
The problem is the experience sucked so much I just know the food was good but I don't remember much about it.
The weirdest part of the evening is when the hostess came out and started dumping the remains of half drunk beverages over the side of the deck. ??? That looked bizarre! She even dumped my coke out right next to me before getting my refill.
Overall, the food was good and I did not think it was over priced. It was a shame our waitress was S L O W and the hostess/reservations were crappy, but if they have another Groupon, I would definetly be back. I dont know that I'd go back without the Groupoon, and if I do go back, I'd try to get in the dining room! ...unless its raining
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