My husband needed a hospital bed and still does. After a year of Medicare paying for the bed, we own it. Whenever I asked AA about the payments, they were courteous and helpful. I had a problem with the electric bed when a blanket got caught in the motor. I called and AA sent out a technician who fixed the problem quickly. Because it was now our bed, they charged $25. for the technician to come out and repair the problem. He was very kind to my husband and knew exactly what to do.
I never had a problem with bills, personalities or equipment.