I have yet to give a single star for food but I suppose it had to happen one day.
My family stopped by lunch last week for first and now last time. We ordered the Samgaetang (chicken in broth) since it is a Korean tradition to have it at a time called malbok. We were deeply shaken to find a plastic wrap in my grandmother's dish. We inquired about this immediately and was told it was a mistake made in preparation. For this dish, all the ingredients come frozen in separate packages. In the middle of cutting open the packages, part of the plastic wrapping around the chicken stayed in the broth the entire time it was cooked.
I must say here that the waitress did her utmost to explain what happened and took the dish away immediately. We were given an apology from the waitress who was never at fault in the first place but not a word from the manager or an owner.
I understand what happened must have been an anomaly but it was a bit too much for me to even consider returning. I thank the waitress for her concern and I would ask future diners to avoid this particular frozen prepared dish.