The people there are nice, but the wait time is horrible and the place is always so dirty. The tables are always dirty, and there can be stuff on another table ten minutes before someone comes to clean.
I go there for my lunch break because I work right up the road. I went one time, and my burger took about forty-five minutes to get to me. Another time it took fifty minutes. People who sat near me got their food before me. I told them to cancel the order, and I left. The server forgot to put the order in. It took ten minutes to get my drink. The manager said they could make it to go. I told them to forget about it. I went there there the next time, and they comped the mail.
I have a semi love/hate relationship with this place. First, it takes forever to get your food, but second the food is pretty darn good. Some of the servers are real nice, and the others will not give you the time of day unless you are a regular as I am. I feel bad for people who come in for the first time. Like the food, but the service needs some major work.