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About: http://data.yelp.com/Review/id/oqQTIluKJdgFG_XyajHz1A Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-10 00:00:00 (xsd:dateTime)
itemReviewed	US Airways
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	Our flight from Chicago to PHX was cancelled after sitting on the plane for 2 hours. I was ok with that, b/c I would rather fly at a later time than on a broken plane. Thank you captains of flight 606 from ORD to PHX 2/26/14!!! (seriously, keep it safe) We ended up flying 12 hours later out of MKE direct to PHX. Unfortunately our bags did not. They went to the lovely and dreaded LAX. Benito and Carmen at the Phoenix Sky Harbor airport, with US Airways (I believe they were us airways employees, but it was the first day of the merge between us and american airlines) worked their bums off to locate our luggage and make sure it was on the next flight from LAX to PHX. Unfortunately American Airlines does not keep track of it's luggage, and could not tell Benito or Carmen if our bags were loaded onto the 930 flight from LAX to PHX. US airways does keep track of this, so it was obviously frustrating for these two who were trying to help so much. Our bags ended up arriving at on that flight, but not found until 1220 am the following day. We picked them up the next morning, after they were again "lost" for a while. The only bad thing I have to say (and I wish I would have gotten this woman's name) is about an old lady employee that was working at the counter with Benito and Carmen the night of 2/26/14 (the first day of the merge-so I'm not sure if it was all former US airways employees or if they also now had American airlines employees working the same counter) this woman was incredibly rude. She obviously can not handle stress. She was "helping" a man with severe** burn scars (I mention this because maybe someone will remember this woman), he was soft spoken, and seemed to not want to draw any extra attention. The old lady employee however was loud and rude for absolutely NO reason. If I had her name, I would blast it out to every outlet possible. Benito and Carmen get a GIANT GOLD STAR for their hard work and compassion. Thank you!!!! Shame on the old lady next to them.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Chani

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