Called last minute (day of) to get my cat boarded and vaccinated. They couldn't have been more accommodating. The office is incredibly calming. Perfect for my cat. I called to check in and the staff gave me a full update. The ladies at the front desk were wonderful especially Melinda. My cat who is very rarely boarded is not stressed at all and happy as can be. My only complaint is my dogs will never get to experience this place. Thank you all again!!!