From the outside it just looks extremely cute and that vibe continues a little bit on the inside, but that's about all I liked about it. This is my first time and I was at a complete loss as to what to do after I walked in. I didn't know where the line started, I didn't know how to order, I didn't know how to get their attention, nor was I greeted.
There is one thing that really bothered me.
It was how unclean and unsanitary the employees were. The cases for the ice cream had hinges that were falling apart and the employees were using the same pairs of disposable gloves to try to fix the broken hinges and broken doors as they were to get their sample spoons out of their dirty apron pockets and provide samples to customers. I noticed an employee go to the back, get a new tub of ice cream, bring it back out front, put it in the ice cream case, and continue serving ice cream all while he used the same pair of gloves. The aprons of the employees were filthy.
Definitely not a place I would ever go again.