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  • I went there in February for an assessment for some dental work. The work entailed removing and replacing one crown and preparing the teeth and installing two additional crowns all while under anesthesia. They provided me with a "treatment plan" that totaled $5505, of which my portion would be $4005. After I reviewed the plan, I quickly saw that they called for a root canal for each tooth. I called and questioned why this was necessary since the one tooth had had a crown on it for 30+ years. She quickly called me back and said it was her mistake and she emailed me a revised treatment plan. This one totaled $3210 of which my portion would be $1710. I set the appointment and had the work done. After the work was done, I got the statement from my insurance company. The Dentistry had only billed them for 3 of the 6 items on my treatment plan. This caused me to look up the dental code for those 3 procedures. They were associated with root canals, to the tune of $585. So even though they knew not to bill the insurance company for these services since they couldn't perform them, they still billed me figuring out that I'd never know. I made several calls to a Nichole there at the Dentistry in Greentree. Each time she seemed apologetic and promised a call back, the call never came. I'd call again, then she told me that I had to wait until they got payment from my insurance company. I waited. She never called. I called again. This time she told me that it would take 30 days to process the return of my money. So I waited. No money. I called again. This time she said she'd check on the status and call me back, she never called. From my experience I believe that they're running a scam. This is unfortunate because the dental techs and hygienists were professional and courteous. I would caution anyone from using The Dentistry for any reason. If you're already under treatment, look carefully over your bill for fraudulent charges. I'll be calling my insurance company and letting them know as well as filing a small claims case.
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