| rev:text
| - Unequivocally, this is the most disgusting, filthy restaurant I have ever set foot in North America. I used to frequent this establishment many years ago when working in the neighbourhood, but what a dive it has become. Seriously, if upper management of KFC/Taco Bell want a heads up on what will tarnish their brand, they need to visit this establishment.
On a recent visit when my family decided to get a quick bite for supper, KFC had not been one of our choices for some time, so with this branch close by, that is where we headed. With dinner on our mind, the last thing we felt the need to check was the cleanliness of the restaurant. However, once inside waiting for our order is when things went south, way south!!
The first thing that caught our attention was the outward view through the filthy windows. Fingermarks on the doors, grease stains from people's hair leaning on the bay window, the greasy counter that serves our meals on trays, you can see the smudge patterns. Then you notice the slippery floor. No rain had fallen for several days, so why are they so slippery?
At the soft drink fountain, my choice for Dr. Pepper dispensed only carbonated water. I advised an employee of this, only to be met with a 'fix it when we have time' response.
We slid down the eating area until we drifted into our seat choice only to find out the unit is not bolted to the floor. Looking around for something more comfortable, we had to stay put. Now for the worst, most offending part.
"The following description may be offensive to younger viewers...discretion advised."
Before I eat a meal at any restaurant, no matter how basic or posh it may be, I always like to eat with clean hands. As I walked down the small hallway towards the washrooms, you can't help notice the walls are filthy, paint and wall surfaces dirty and chipped, looks like the last time it was cleaned, let alone painted was 20 years ago!! Even before opening the men's room, a strong presence of urine was emanating through the crack of door space. Once in the room, a very dirty sink, walls and floor were no match to the urinal that looked like it has not been cleaned in months. The flush device did not work, so lord knows how many guys just did their business with no way of flushing. The powerful stench of ammonia had me gagging that I literally had to breath without my nose long enough to wash my hands after using the toilet.
When leaving the restaurant, you can't help notice the greasy door frames, smudged windows and concrete step outside where traces of grease have collected, along with dust in the air to create an asphalt like appearance. The entrance doors have considerably less grease, since most people are arriving without grease on their shoes.
I work in building maintenance. If I had left my washrooms at 5 percent of filth as a guide from this restaurant, I WOULD BE FIRED!!
I filled out the online survey KFC provides, when asked: "Would you return to this restaurant?" My answer: "NO".
"Would you tell someone else not to go to this restaurant?"
"YES"
"Please provide the reasons for your response."
I replied as much as I could within the short timeframe allowed by the survey, but heard noting in return.
I will not be back until I have heard from KFC/Taco Bell or will have the chance to see first hand this establishment's makeover of both real estate and management's commitment to a client's most desired eating experience.
I have no choice but to award one star to finish this review even if I wanted to give no awards for the food, since the other elements cancel any merit.
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