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  • I have been to Buca's all over the country and generally love their food, so I stopped by here tonight and ordered a carry out salad (di Bepo 1893) to take back to my hotel. They packed it with a nice, warm loaf of bread which was great. But when I opened the salad, I noticed that the salami and pepperoni were no where to be found. I called the restaurant about 5-10 mins after closing. The manager actually answered the phone, apologized profusely for the error, and then sent a new, correctly made salad over to my hotel! Plus more bread! (He made the guy who screwed it up do the delivery.) Maybe I shouldn't give them five stars for a screwed up order, but hey, everybody makes mistakes, and they really went above and beyond to make it right.
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