Talk about customer service! Stephen was absolutely awesome! I live in Texas and told him that I just bought a used truck in Texas for my brother who lives in Pittsburgh. The truck was missing the tailgate so I started my internet search of salvage yards near me. The truck is bright red and in great shape so I was hoping to find a matching tailgate, but would've considered silver or black. I found a few non-red tailgates in Texas on ebay and craigslist but none of them panned out. I called a dozen salvage yards in Texas but none of them had a tailgate for the year I was needing.
Then my brother told me about Spitz and Stoystown in Pittsburgh. Stoystown had a white one that was overpriced. I called Spitz and Sephen answered. He said they had a few tailgates in their inventory but they weren't quite what I was looking for in terms of color and features (they either had the step or camera and I didn't need either). He also looked up the make and model of my truck and told me the color code of the red that I was looking for. He then searched the inventory for other salvage yards nearby and found a red one. My brother went out to look at it and bought it the next day.
Stephen went above and beyond to help me find what I was looking for even when they didn't have it. I told my brother about my very positive experience and recommended that he check with Spitz and Stephen in the future whenever he needs another auto part.