We went to Johnny Jackson to use our Poutine Passport from Joylister. We were supposed to get a poutine the Gilles which comes with bacon but didn't realise until we got home that it was a regular poutine. So that's sort of a bait and switch and leaves a bad impression. The fries in the poutine weren't properly cooked, there were chunks of the fries that were raw. Not cold, just raw. They might want to check their produce or cooking temperatures.
Also I was under the impression they served their food in cardboard boxes (as per the pictures on Joylister), yet our poutine came in Styrofoam, which cheapens the experience and is not very enviro friendly.
To be fair we ordered at 2 am on a Friday night but still they're open like 3 days a week so they shouldn't be having issues stocking things like bacon and cardboard boxes. Especially if they're kitchen is open until 4 am as advertised.