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| - I have visited the Sanctuary Spa Resort twice and will be going back next month. I had to write this because this place is great and doesn't deserve the previous low review! It is top of the line luxurious, peaceful, and relaxing. Every service I've had at the spa was fabulous. Their massage technicians are top notch and their hot stone massage is the best hot stone massage I've ever had and I've tried at least a handful of spas for this unqiue experience. Service at the pool is unbelieveable. They have these young teenagers who run around asking if you need drinks and bringing you towels and iced water and whatever you need. They are always straightening up the pool area and opening up umbrellas for you!
Rooms are gorgeous, you will not be disappointed if you have high standards. Only one star off due to the high prices, although they do have packages which are highly recommended.
*****4/19/08 UPDATE*****: I had to increase the star rating to 5 stars, because I just came back from 4 days there and this spa is now BETTER THAN EVER. If you like luxury, fabulously attentive service with no attitude, and an absolutely gorgeous setting to take it all in, this is the resort for you!
ROOMS: I've stayed in various rooms here, and any type of room you choose will not disappoint. Each room is beautifully decorated with modern, sleek furniture and very clean (my biggest requirement). This time I really splurged and stayed in a spa casita, which was SO amazing...1,200 sq. ft, with two plasmas (although we never turned them on), a private patio and a deep OUTDOOR BATHTUB (my girlfriend said it was a spa experience in and of itself!) The bedding and sheets must be 600+ thread count because they feel like silk against your skin. Included in your stay is a free pair of flip flops to lounge around in. There were two large sinks and a vanity area with wall to wall mirrors in the bathroom. The bathrooms are a girl's dream. :)
RESORT: The resort itself is beautifully landscaped and has a very serene and streamlined feel. Interesting cactus plants, flowers, and large palms are everywhere.
SPA: The spa is award-winning, and when you come here, you'll know why. The service is amazing. The staff is very courteous and go the extra mile to take care of your needs. Example: After one of my massages, I sat in the lounge and made myself a cup of Flora (even the tea is luxurious!) tea. The lady working there immediately set up a small table for me, and made sure I had everything I needed. On another day, she offered to make me an iced tea since it was extra warm outside. She came to check on me after I showered and then offered to make me a cup of tea to go if I wanted! It was like a private butler waiting on me! Loved that!! They are just so helpful, asking if you need a bag for your wet bathing suit, if you need a shower cap, etc. Also, they have a large vanity area with lots of Bumble and Bumble hair products for you to use after you spa service. The best part of all is that it is VERY CLEAN here, and I am very picky when it comes to cleanliness. I never shower in gyms. But I felt totally comfortable showering here.
So here's my final tip: If you like deep tissue massage like me, the therapists to ask for are Azure and Joyce. They will take you to heaven! Azure also does an AMAZING HOT STONE massage.
SERVICE: The service here is top notch - NO ATTITUDE, great people. From the concierge who checked me in on my Southwest flight to the spa director to the General Manager who I met due to a complaint, I can tell you from first hand experience that they care about what their customers say and they make up for mistakes and disappointing experiences.
POOL: Just FYI, be aware that this place is frequented by celebrities, so you just may get a sighting of one or two while you're here like I did!
LOVE, LOVE, LOVE this place and will definitely be back!!!!
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