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  • I have been looking for a car for about a year. We are new to AZ and randomly chose to stop in at The Subaru Superstore in Chandler. We met a really nice and knowledgable sales person by the name of Charlie Webb. We drove a car, chatted a bit and my husband and I explained to Charlie that we were only just starting to get serious about getting a new car and that this was the first test drive of any type of car we had done. Basically, we make decisions slowly, being extremely cautious about big purchases. Well, it has been a few months since we met Charlie and we had checked out numerous other cars and multiple dealerships. All this time, I just knew I wanted to make my purchase from Charlie. He is just genuinely a nice and helpful guy! Well, I finally called Charlie and he agreed to come in (on his day off!!) and meet with us again. He tried his best to meet all our needs and was patient, professional and so helpful in getting us the price and the car we needed. After the deal was done, we met with the finance guy, Pierre, who was also super nice and knew his job so well that he got us through the paper work in no time! It was almost 11pm by the time we were finished, but they all stayed so I could drive home that night with my new car! I really do NOT like dealing with hard sell-car dealers. Charlie and the Subaru Superstore, really exceeded my expectations! Thanks! And I LOVE my new Outback!!
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