I'm a huge Starbucks fan, but this location is THE WORST. I must have come here two dozen times in the last year, as it is very close to where I live. It consistently takes a very long time for them to serve people, and frequently the order is wrong. The staff is much more interested in one another than the customers. This is at different times of day and on different days of the week. I've started going three miles out of my way to a location that doesn't have a drive through because the staff there is so much better. Service really does matter.