The customer service was terrible..came in and the host said the wait was 25 minutes because we had a big party. The manager came and said it would be 10 minutes bcuz they had to put tables together. No one came back 2 check on us at the door for 30 minutes.I asked plenty of times to why we haven't been seated.One guy said bcuz they were trying to figure out our waiters.It seems as though no one wanted to work, the restaurant wasn't even crowded. The waiters were talking in groups for 20 minutes and we were still not seated.I asked 2 speak to the manager again bcuz he never came back, he was looking as if I'm getting on his nerves.I ask him why are we not seated and his waitress came and interrupted our conversation really rude and blew her breathe at me..I asked her if she had a problem..she was so rude. Another manager came to seat us bcuz the one manager wasn't doing his job. When we got to the table we had no waiters and waited another 20 minutes for water and menus. We left bcuz the service was terrible and the waiters were rude/ghetto and the one manager did not care to take care of us.I would never go back especially when I'm spending my money..Please do not go to this Applebee's. Go to the one on Mayfield Road.