| rev:text
| - From my California abode, I was able to successfully organize a kid-friendly extended family luncheon in Scarborough thanks to Congee Queen. Their online party tray menu and helpful managers (Henry and Ken), made order placement and confirmation in English very easy and error-free. As I scanned their notes, they apparently also have some of the neatest Chinese handwriting that I've ever had the pleasure of trying to read. :) With 10 items on our large order of party trays, and a very tight timeline on the day of our party, their execution was flawless. Thanks to their timeliness (and location), my car was quickly loaded mid-day right outside their front door without incurring any parking citation or the wrath of other drivers. The food was of course well received by attendees -- yum! Everyone (except us out of towners) is familiar with Congee Queen so of course we had no trouble off-loading leftovers.
That said, if you're willing to shop around, enjoy working around surprises, and want the challenge of dealing with cultural differences, you can probably find better pricing, but not necessarily peace of mind and patient pleasant helpful interactions with staff. I understand that some people prefer to complain after the fact, rather than ante up the cost of quality service and best practices. I do feel that we definitely got what we paid for and I would be happy to do it all over again... even if my mom continues to talk about "better deals" at restaurants that I have concerns just stepping into. :P
|