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  • Waiting for them to open! It's 12:32pm and were scheduled to open at 12pm. Devon, their waitress has also been waiting with us for them to open. We asked her if the kitchen staff and manager were on their way, and we learned that they had not contacted her with any information re their arrival time. They just left her and their customers waiting in the cold. Been checking Twitter and Facebook for any updates re their delay, and nothing. Very unprofessional! Devon deserves a promotion, and the manager needs training on service and punctuality. At least have the decency to announce any delays. P.S. the weather is bad, but all restaurants around the Boil Bar have opened on time. P.S.S. Devon took my number because she did not want my 4 friends and I waiting in the cold. So she suggested we grab a coffee and she would call me when the staff with the key arrived. She just called to tell us the staff had arrived and profusely apologized for the inconvenience. I thanked her but told her we decided to go elsewhere. ....She was the only positive aspect of the experience.
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