First off, based on other reviews it's possible we had a unique experience at Bonaparte, or just that our server simply did not like us. It was Christmas Eve and maybe the place was more busy than usual, but everyone included the manager and host seemed to be running around like chickens with their heads cut off. That made it a bit difficult to relax and enjoy the ambiance in this beautifully decorated restaurant in the heart of Old Montreal.
The goat cheese, ravioli and escargot appetizers were amazing, as was the Onion soup (not too filling!). The bread was excellent and they kept it coming. But the service aside from that was continually disappointing. He did not take our drink orders before attempting to get our food orders. He was reluctant to answer questions and seemed distracted and irritated, often not making eye contact and watching other tables while speaking to us. He also walked away before we finished ordering and seemed angry with us when we grabbed him to complete our order! This gentlemen didn't just seem to be busy but rather just seemed to be an unpleasant person. Given the expense of our final bill ($275!) I would expect to be treated at least as nicely as I had been in the basic irish pub we dined in the night before.