Unfortunately I cannot give 0 stars :( I took my car in for a transmission flush, when my husband got home he looked at my car and somehow knew it had not been flushed properly and he suspected it had only been drained which is probably half the cost as I beleive our flush was around $249. He made a few phone called over the next few days where everyone stayed it had been flushed until he finally got the shop manager who said it had not been flushed because their machine was out being serviced and that he would call back when it got back in and we can bring our car in to do it again properly. No call was received, I finally just called them back this week of course no one knew anything about it. I told them they should be able to look and see when it was out being worked on and see if the date my car was in there was in that period of time. They said they would have the shop manager call me............ I'm still waiting