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  • After two years of visiting this business, we finally had to part ways. Our usual groomer is no longer there, and our two long hair mini doxies were groomed by two different people. One of the groomers had groomed one of our doxies previously, but the other had not. We had to call to find out if the dogs were ready, even though they said they would call us, and when we arrived the dogs were SHEARED, like sheep! One of our dogs looked not too bad, but the other looked almost scalped! We did send both dogs back in for some touching up as they had not trimmed their ears or tails in accordance with how closely they had shaved the rest of their bodies. I guess it could be called a reverse mullet . . . the owner apologized and gave us our money back, but this was after the groomers had already argued with us telling us that this is the way we have always wanted our dogs groomed! When we told them we would not have ever returned with our dogs if they had looked this way previously, they just shook their heads and continued to disagree. Perhaps they felt we did not know what our own dogs look like. The "new" digs are ramshackle at best, and appears as if they don't know what to do with their space. The dogs are not kept enclosed properly between the grooming area and the main store front. One dog nearly toppled the whole "secure" system while we were standing there. Another pet had a large urine release in the middle of the grooming area that was left for several minutes (while other dogs pranced through it) until someone arrived with a mop. We don't believe they are malicious, they just don't know any better, and being uniformed is never a good thing. Just because you CAN own a grooming business doesn't mean you should!
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