I had to book some rooms here for some out of town bands we have playing at one of my bars. I booked out 40 nights of hotel rooms.....and interaction with the front desk was HORRID!
I have never, in my lifetime career now approaching 20 years in the hospitality business ever came across more rude, unhelpful and downright miserable front desk staff. Unfortunately due to conventions in town I had no choice other than to book at this hotel, now I understand why they were the only hotel left in town with any rooms available.
I really, truly genuinely wish yelp would let me leave negative 100 stars.