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  • Only giving it a 1 because I can't give less. We had THE worst experience we've ever had out at a restaurant last Saturday evening (12/30/17). We were told it would be 40 minutes for a table, no problem! Busy Saturday night on a holiday week, we thought 40 min was great. About 45 minutes later we were buzzed to our table in the bar area (high top) however I had told the hostess we needed a high chair. She brought a low high chair so essentially my baby would be under the table??? With an eye roll I asked my husband to grab a tall high chair, which he did. 3 adults and 1 baby sat at our table for 32 minutes before a server walked by and said "you need something?" We were extremely turned off by the experience so far, however we were starving so we ordered a the "5s all around" appetizer, 2 Miller lites and a water. This is where things got fun. 28 minutes later we stopped the first manager we saw to say we needed help. He apologized and said he'd get our drinks right away. 9 minutes later we got our beers. No water. Then the server came back and asked if we wanted to order entrees. We said no, we just wanted our appetizer for now and she said and I quote "oh you wanted the 5s? We're out of that. Want something else?" We we're irate. My friend asked why we were just being told they were out of the app? She said "I don't know, you want entrees?" We again called the manager over. He again apologized and said the kitchen just ran out of everything??? Over an hour after sitting down. We explained that all 3 of us work in the restaurant industry and this was completely unacceptable. Not being greeting, not getting drinks, not even being told we weren't getting the appetizer we ordered long ago?! We can completely understand busy. We can completely understand running out of items on a busy night. We cannot understand the non existent service, terrible management and the kicker..: 12 minutes later the manager comes over with the bill for our 2 Miller lites and says sorry. He didn't even comp 2 simple beers! Ha! Never did get that water........ awful.
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