| rev:text
| - I visited Montreal recently and stopped in at this place and I have to say, this is one of the worst dining experiences I have ever had in my life. I have no idea how this place is rated as high as it is.
For starters, when we first were seated, we waited almost twenty minutes for someone to come around to serve us water, soy sauce, and explain how the process worked. We were actually just putting on our jackets to leave when the waiter came by and acknowledged us.
We placed our first order and waited about ten minutes before the food came to us. What ended up on the table was an assortment of sushi - none of which I ordered. The server disappeared so quickly that I didn't have a chance to let him know that this wasn't my order. After another five minutes, I managed to flag him down and explain to him that I did not order any of this food. He apologized, took the food away and came back another few minutes later with a few more dishes that also weren't mine. We told him once again that we did not order anything which was brought to us. He then went to the kitchen, returned to our table with a paper and asked us if this paper was our order. After scanning the paper, I told him that this was not our order and that this paper was not ours. He apologized and finally came back with our order.
Almost 40 minutes after I had arrived, I finally got my first round of food. Now the only reason this place isn't getting one star is because the food was delicious. There were a large variety of items on the menu and I was not disappointed in the quality of the taste. However, after the first round of food, we decided to order again. Though we did get the correct order the second time, we had to wait almost 30 minutes before we got it. Now to be fair, they were quite busy. However, there was a large table next to us consisting of eight people and I noticed that they were getting plate after plate of food consistently and quickly. We were only two people and yet we still had to wait for a long time for our food.
Now here's the kicker. Because I had to wait so long, on our third round, we decided to order a whole bunch of food instead of 2-3 dishes at a time because we were sick of waiting such a long time for the food. So we ordered at least 10 dishes, handed the paper to the server and waited. And waited. And waited. And waited OVER AN HOUR. During this time, not a SINGLE server acknowledged us so we didn't have a chance to ask them if our order had somehow been misplaced or lost. I finally was so fed up that I stood up and walked to the opposite side of the restaurant to ask the waiter if he could please check with the kitchen staff regarding the status of our order. He comes back to me a short while later telling me that the kitchen staff did not have any record of our order. We waited almost an hour for food that was never even coming to us! The server asked me if I would like to re-order again and we told him that we would not be re-ordering and we would be leaving.
I ended up having to pay almost $60.00 for twenty pieces of sushi. Oh, and to top it all off, when I was waiting in line to pay, the cashier actually called out to the people BEHIND us in line and told them to pay first. I was not impressed and I will never be coming back here again.
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