I was in Vegas last week for work when my hard drive failed in a 2 year old black Macbook. Found these guys online and gave 'em a call. Gave me a quote on a new hard drive + data transfer. Had it back in just over 24 hours, which was a total surprise considering the Apple store wanted 3-5 business days. Everything came back to me just as it was before the crash, only my desktop picture was different. But who cares about that. Highly recommend this company. No frills or up selling. Couldn't be happier.