Hotel is fun and there was alot to do. However, my husband called for a reservation instead of booking online and even though there were many specials going on they didn't disclose that to him and also gave him a mid grade room instead of the basic he asked for to the tune of about $125 more. Than on top of that there is a resort fee and a $14 parking fee (per car!) that they also don't disclose until you are checked in and parked in the required lot. THEN spa experience was ok - tipped my therapist in cash. Upon checking out of the spa (the day before hotel check out), the girl at the desk asked if I wanted to apply a tip to the room charge (immediately after I handed her a more than 20% gratuity to give to my therapist). I replied no but guess what showed up on the bill?? We noticed after we paid in full and then they handed us a receipt. They do not give you the courtesy of putting your receipt under the door for review before you leave. So, called the spa, they apologized and said they would apply a credit, so they did, to the ROOM that was already paid in full, not to any of the credit cards that were used or that they had on file. It has been over 10 days and it's not resolved. Left there feeling frustrated and taken advantage of in many ways instead of relaxed and rejuvenated. Won't be giving them any money or credit card info any time soon. Spare yourself the hassle.