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| - Overall a very uncomfortable and unprofessional experience. We got the adjustment done in the end but my fiancé had a strangers foot in his face for over half of the appointment, we weren't allowed to see his own X-rays, we did NOT get a consultation as the doctor refused to give any info on source of pain unless we came back for a second appt, and we learned too much about the patients around us.
The office staff is friendly and it seems like it's kept clean, but after being there for an hour and a half it's clear that they're just in it for the money. Would not recommend this place.
Purchased a $40 groupon for my fiancé to get him a chiropractic exam, consultation, x-rays, spinal adjustment, and active release technique soft-tissue treatment.
He had an appointment at 2:30 so we showed at 2:15 to have time for paperwork. It was like the floodgates had opened, several people showed up at once and people were being seen before him. The people I sat next to while waiting were being asked personal questions in front of everyone. It was uncomfortable and it's like confidentiality isn't really valued here. We were finally sent to a room at 2:50.
The doctor asked him a couple questions about his pain, etc and then took him to take a couple of X-rays in the same room WITH other patients. Again, uncomfortable that everyone has to see and hear another strangers business.
After that, he was sent to lay down essentially in the front lobby to start the soft tissue treatment. I could see him and others from my seat in the lobby. I understand it's a small office, but privacy really shouldn't be sacrificed so that you could get as many walk in's as possible.
The place was so full that a stranger with foot pain was sat by my fiancé with her foot propped in a chair in front of his FACE to get tissue treatment.
After about 30 mins, he was taken into a room with the doctor to get the adjustment done.
Doc started explaining what's wrong with my fiancé's neck but then refused to give any info on what was actually wrong and what could be done UNLESS we came back for a second appointment. We weren't able to see my fiancé's X-rays either. Not sure what goes on in this doc's mind, if he's oblivious to his own office or if he just chooses not to care but the way this practice does things is not something I would choose to go back to and spend another $40 just to get a foot in my face.
Got the 1 minute long adjustment done, asked the doctor again if he could enlighten us at all on what's wrong with his neck but again he wouldn't tell us anything unless we came back.
Mind you we weren't rude at all and neither were they. It's just how they do business.
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