They cut my daughter's hair (she's three) and they did a good job - not too difficult to cut a three year old's hair. They cut my boyfriend's hair and also did a good job. They cut my hair ... and it looks terrible!! I'm so disappointed. The layers are so choppy and straight across, not blended at ALL and the whole cut looks very amateur. I won't be going back for my next hair cut.
Overall, I think for men or children they do a good job but for women I would go to a real (higher end) salon.. it will be worth the few extra dollars.