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| - Hmm I'd love to give this place a higher rating, but one of their "company policies" holds me back. On Christmas, after spending the day with family a few friends and I decided to hit up our local bar for some after Christmas libations... and after a few hours we found ourselves very hungry. I guess eating non-stop for the last few days had our tummies trained. Unfortunately, the kitchen was closed for xmas so the bartender recommended Village Pub and this was the closest location. I downloaded the menu and called to confirm takeout. I spoke to Jamie on the phone and she informed me that she could not take my order over the phone. I would have to come down in person before she could take the order. This was really frustrating as we were only a few blocks down the street and it would have been nice to place the order, so that when I arrived it would be ready. I had already volunteered to go pick it up. Completely inconvenient to wait until I arrive to be able to place the order and then sit at the bar while the food is made. I was appreciative that they were serving food on Christmas, but this company policy will limit my return in the future, regardless of how good the food.
Another complaint that I had... I ordered the Prime Rib Special at$15.99, but was informed that there would be a $2.00 up charge for takeout. I don't really understand the logic behind a $2.00 up charge on the special, especially because it was more expensive that either of the other entrees ordered (Steak and Shrimp $12.99 or Chicken Parmesan $12.49) I was also charged $.50 for cheese on my baked potato. I just feel like this is all in poor taste.
Once I arrived at the bar, Jamie was very friendly. She made me a $4 Vodka/Water while I waited for the food. Obviously, I don't hold her accountable since she informed me this was all company policy... I mean you can't really argue with that.
As far as the food, it was ok. We were hungry and it definitely did the job. I did appreciate that Jamie or the kitchen staff made sure to include creamy horseradish for my prime rib and extra sour cream for my baked potato. There was also lemon that we assumed was for the fish. That was a very nice touch.
Staff and Food = 4 stars, Company Policy = 2 stars. Overall = 3 stars.
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